Why We Made These Changes
We want to:
Simplify how you build trips by moving key settings to the trip level instead of the package level.
Provide greater transparency into what features are available and how they work.
Encourage continued access to premium features through active subscriptions.
Features Now Included with Subscription
When subscribed, you can:
Customize Payment Options & Settings
Set Design & Branding elements for your trip pages
Add Company Branding including Social Media links
Customize Checkout, Trip Page, and My Bookings page colors (embedding available only if subscribed)
Send MMS Text Messages to guests
Schedule Emails
Manage User Settings (create and manage sub-user accounts)
Previously Gated Features That Are Now Free
You can now access these even without a subscription:
Affiliates
Refer & Receive
Checkout Embed
Registration Question flag (“Is this question specific to this trip?”)
How It Works
If you’re subscribed, you have full access to the features above.
If you’re unsubscribed, you can still see these screens but cannot use the features until you subscribe.
If your payment fails and isn’t fixed within 2 weeks, your subscription is canceled and the features become inactive.
What Happens If Your Subscription Is Cancelled
Payment & Settings revert to default (defaults are locked)
Apple Pay, Klarna, Afterpay become available
Auto-charge turns on by default (for new guests only)
Retry applies to all auto-charge guests
Reschedule turns off for all
Design & Branding fields revert to default and cannot be edited
Company Branding resets to default and cannot be edited
Send MMS and Scheduled Messages revert to draft and become uneditable
Sub-users lose access, and see an “Access denied” message
What If You Re-Subscribe?
You’ll need to manually reinstate all your settings:
Design & Branding colors
Company Branding links
Payment settings
Reschedule and auto-charge preferences
Scheduled messages need to be reactivated from draft
Other Notes
You’ll get an email when your subscription is canceled.
If a payment fails, we’ll send a warning email outlining what features will be lost if not resolved.