Overview
Message reactions let you quickly respond to messages in Group Chat without typing a reply. React with a thumbs up, heart, laughing face, fire, or checkmark to acknowledge messages, show agreement, or express excitement.
Available Reactions
Group Chat offers 5 reaction types:
Reaction | Icon | Common Use |
Thumbs Up | 👍 | Agreement, acknowledgment, "sounds good" |
Heart | ❤️ | Love it, strong approval, appreciation |
Laugh | 😂 | Something funny, lighthearted response |
Fire | 🔥 | Excitement, "that's awesome", hype |
Check | ✅ | Confirmation, "done", task completed |
How to React to a Message
Find the message in the Group Chat
Click the smiley "Add reaction" button under the message -- a picker with the 5 reaction icons opens
Click the reaction you want to add
Your reaction appears below the message with a count
Reaction Details
Multiple reactions: You can add multiple different reactions to the same message
One per type: You can only add each reaction type once per message (clicking again removes it)
Reaction counts: Each reaction shows a number indicating how many people reacted with that emoji
Remove a reaction: Click the same reaction again to remove yours
Everyone can see reactions: All group members can see who reacted (hover over the count to see names)
When to Use Reactions
Reactions are perfect for:
Acknowledging announcements without cluttering the chat with "OK" messages
Voting informally — "Give a 👍 if you're interested in the sunset cruise"
Showing enthusiasm — 🔥 for exciting trip updates
Confirming you've read something — ✅ for important instructions
Keeping chat clean — one reaction replaces dozens of "sounds good" messages
Tips
Reactions help reduce chat noise — instead of 20 people typing "great!", a quick 👍 or ❤️ gets the point across
Organizers can use reactions as a quick informal poll — "React with 🔥 if you want to do the snorkeling excursion"
Reactions work on travelers' and organizers' messages in the message list -- pinned messages (shown in the pinned strip) and automated system messages have no reaction button
Troubleshooting
Problem | Solution |
Reaction picker not appearing | Click the smiley button under the message to open the picker (it works the same on mobile). If it is missing, refresh the chat page and make sure you are logged in and have joined the Group Chat. |
My reaction disappeared | You may have accidentally clicked the reaction again, which removes it. Click the reaction icon once more to re-add it. |
Cannot see who reacted to a message | Hover over (or tap) the reaction count badge below the message. A tooltip shows the names of everyone who added that reaction. |
Reactions not updating in real time | Check your internet connection. Reactions use real-time updates, so a slow or disconnected network can delay the display. Refresh the page to sync. |
Frequently Asked Questions
Q: Can I react to my own messages in Group Chat? A: Yes. You can add reactions to any message in the Group Chat, including your own. This can be useful for organizers who want to mark their own announcements with a checkmark to indicate the information is confirmed.
Q: Is there a limit to how many people can react to a single message? A: No. Every member of the Group Chat can react to any message, and the reaction count updates in real time. Whether your group has 5 or 500 travelers, everyone can add their reaction.
Q: Do reactions send notifications to the message author? A: No. Reactions are a lightweight, non-intrusive way to respond. The message author can see reaction counts on their message, but they do not receive a separate push notification or email for each reaction added.
Q: Can I add a custom emoji reaction that is not in the default set? A: No. Group Chat currently supports five fixed reaction types: thumbs up, heart, laugh, fire, and checkmark. These cover the most common responses and keep the chat experience simple and consistent for all users.
Related Articles
Contact: [email protected]
