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Sub-Admin Feature: Team Collaboration

Manage permissions, and trip access for co-organizers and assistants

What is a Sub-Admin in Trip Management?

A Sub-Admin is a user with specific, restricted permissions who logs in through the Organizer's login page to help manage trip planning and bookings. Sub-Admins are typically co-organizers, trip coordinators, travel assistants, or other team members who help manage group travel planning and participant communications.
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Sub-Admin Permissions

Sub-Admins given edit access can create trips and manage the ones they create; read-only Sub-Admins cannot create trips. The primary Organizer controls their permissions:
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Trip Access:

  • View all trips in the account OR only specific trips assigned to them

Permission Levels:

  1. Read-only access - View everything the Organizer can see (all trip details, traveler information, payments, reports) without making changes

  2. Edit permissions - Full access to trip and booking work (create, edit, delete trips, manage participants, handle bookings, generate reports). Company Settings and the company-wide automatic-email defaults stay read-only for every Sub-Admin.

How Sub-Admin Trip Management Works

All Sub-Admin activities for trip creation and management are processed under the Organizer's company account settings. This means that:

  • Payment transactions are managed through the Organizer's Stripe account

  • Travel receipts and billing follow the Organizer's configurations

  • All trip bookings remain centralized under one account

Sub-Admins log in with their own secure credentials on the Organizer's trip management login page, granting them a personalized dashboard view. Based on their assigned permissions, they see their own trips and any additional trips the Organizer has given them access to. Multiple Sub-Admin users can be set up within a single travel company or organization account.
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Trip Access and Permissions

The Organizer maintains full control and can see and edit all trips within their travel management account—both trips they created personally and trips created by any Sub-Admins on their team. (One exception: per-trip automatic-email overrides -- a Premium subscription feature -- can only be saved by the trip's creator or a Sub-Admin assigned to it with edit access.)

To set up a Sub-Admin user for collaborative trip planning on your account, please follow the steps in How to Add a Sub-Admin to Your Account.


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