How to Change Your Login Email
Currently, login email changes cannot be made directly from your SquadTrip dashboard.
To update the email address associated with your account, please contact SquadTrip support:
Use the chat widget on any SquadTrip page
Email [email protected]
Our team will verify your identity and update your email for you. Most requests are processed within 1 business day.
Locked out because of a typo at signup?
If you mistyped your email when you signed up (for example @gmail.vom instead of @gmail.com) and now you can't log in — including the error "No google User Exists" when you try to sign in with Google — please contact support using the chat widget or [email protected].
In your message, include:
The incorrect email currently on the account (the one with the typo)
The correct email you'd like it changed to
Your name and the trip you're booked on (if applicable), so we can verify the account quickly
Once we've corrected the email on file, you'll be able to log in with Google or use the "Forgot password" link to set a password for the corrected email.
Frequently Asked Questions
Can I change my email from the Settings page?
No. Email changes require support assistance to ensure account security.
How long does it take to update my email?
Most email change requests are processed within 1 business day.
I mistyped my email at signup and can't sign in with Google — what do I do?
Contact support with the incorrect email and the correct one. We'll update it for you, then you can sign in with Google or reset your password.
I see "No google User Exists" when I try to log in — is my account broken?
No. That error usually means the email Google sent doesn't match an email on file with us — most often because of a typo at signup. Contact support and we'll fix it.
Can I change my Company Email separately?
Company email (used for trip communications) can be updated by an Admin from Settings > Company Information. Login email changes still require contacting support.
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