Skip to main content

How to Update Your Login Email Address

To update your email address or account information.

Updated over 2 weeks ago

Why You Might Need to Update Your SquadTrip Account Email

Managing your SquadTrip account effectively starts with keeping your login credentials current. There are several common reasons why users need to update their email addresses:

There are many reasons you may need to update your details:

  1. Email address no longer in use - Your old email provider account has been deactivated or compromised.

  2. Switching between work and personal emails - You prefer to separate business and personal travel planning.

  3. Account consolidation - You want to streamline multiple accounts under one primary email.

  4. Enhanced security - You're updating to a more secure email provider.

  5. Company changes - Your organization has changed email domains.

Whatever your reason, SquadTrip's user-friendly dashboard makes updating your account information quick and straightforward.

Step-by-Step Guide to Changing Your SquadTrip Login Email

Follow these detailed instructions to update the email address associated with your SquadTrip account successfully:

Step 1: Access Your Account

Log in to your SquadTrip account using your current email address and password.

Step 2: Navigate to Settings

Once you're logged in, you can locate and click the Settings option in your dashboard menu.

Settings

Step 3: Select Email Change Option

Click the "Change Email" button in the My Info section.

Change Email

Step 4: Enter Required Information

When the pop-up window appears:

  • Enter your current password for security verification

  • Type your new email address carefully

  • Click "Send Code" to proceed

Change Email Pop Up


Step 5: Verify Your New Email Address

Check the inbox of your new email address for a verification code from SquadTrip. This security step ensures that only the account owner can make changes.

Verification Code

Step 6: Complete the Change

  • Enter the verification code you received

  • Click "Verify Code" to confirm the change

  • Your email address will be updated immediately

Pro Tip: Before starting this process, ensure your new email address isn't already registered with another SquadTrip account. The system requires each email to be unique across all user accounts.

Important Information About Email Changes

Only the user themselves can change their login email.

  • If you’re trying to change the Company Email (the one associated with trip communications), this can only be updated by an Admin user on the account. If you're not the Admin, please reach out to your organization's admin for help.

  • After updating your email, we recommend logging out and back in using the new address to ensure everything is working as expected.

Need Help?

If you encounter any issues while changing your email address, don’t worry—we’re here to help. Reach out via Intercom chat or email [email protected], and our team will assist you in resolving the issue.


Need help building your trip?

Schedule a free 30-minute one-on-one session today! Click here.


Did this answer your question?