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Company Settings

Updating Your Brand Assets

Your company settings personalize your account and enhance brand recognition.

  • Company Logo

  • Company Description

  • Company Social Media Links

  • Company Social Media Links


Company Logo

A logo adds professionalism and helps travelers identify your brand.

Steps to Add Your Company Logo:

  1. Go to "Settings" in your dashboard.

  2. Select "Company Settings".

  3. Click "Upload logo".

  4. Choose your logo file and upload it.

  5. Save your changes.


Company Description

A compelling description tells travelers who you are and what you offer.

Steps to Edit Company Description:

  1. In "Company Settings", find the "Company Description" field.

  2. Write or edit your company overview.

  3. Save your changes.

💡Tip: Highlight your mission, values, and what sets you apart.


Company Social Media Links

Connect travelers to your social media for updates and engagement.

Steps to Add Social Media Links:

  1. Go to Settings > "Company Branding" (a Premium feature).

  2. Enter your URLs -- Facebook, Instagram, TikTok, YouTube, WhatsApp, Twitter / X, LinkedIn and Website are supported.

  3. Save your updates.


Company Brand Colors

Consistent branding enhances recognition and professionalism.

Steps to Set Brand Colors:

  1. Open the trip, go to Design and Branding in the Trip Builder (a Premium feature) -- colors are set per trip.

  2. Choose your primary and secondary colors using the color picker or hex codes.

  3. Preview how the colors look on your trip pages.

  4. Save your selections.


Updating notifications and email sending settings

You can easily customize where your booking and payment notifications are sent, whether to your personal email or your company’s general inbox.

  • What Are Notifications and Email Sending Settings?

  • How to Verify or Change Your Settings

  • What is the Difference Between Company and Organizer?

  • How to Change Your Company Email and Company Name

  • How to Change Your User Email and User Name


What Are Notifications and Email Settings?

Notifications and Email Settings allow you to customize where traveler booking and payment notifications are sent, how replies from travelers are handled, and how automated emails appear to your travelers. This ensures effective communication and a seamless experience for everyone involved.


How to Verify or Change Your Settings

  1. Navigate to the Settings tab located in the top navigation bar between Help and Subscriptions.

    Organizer dashboard header with Dashboard, Trip Data, Affiliate, Referral, Help, Settings and Subscriptions, Settings highlighted

  2. Choose Notifications and Emails.

  3. Make your desired selections.

    Settings page on Notifications and Emails with the Notifications for My Trip Bookings block (Notifications Email radios, CC additional admin emails) and the Booking Notifications to Travelers block (Sender Name and Reply-To Email radios)


What is the Difference Between Company and Organizer?

The Company represents your business name or how you want travelers to recognize your brand. The Organizer refers to your personal name and information as the trip organizer.

Booking notifications go to whichever address you pick on that page -- your Organizer email or the Company email -- and the Company email is always cc'd for Sub-Admin accounts. The sender name and reply-to address for traveler emails are set on the same page.


How to Change Your Company Email and Company Name

☝️ Please note that only Admins can update company information. If you are a Sub-Admin, please reach out to your Admin for assistance with these changes.

If you are a Company Admin, you can make changes under Settings > Company Settings (the Company Information section).

Settings page on Company Settings with the Company Information fields Company Name, Company Email, Company Description, Company Logo, Company Logo Icon and Website URL and the Save Changes button


How to Change Your User Email and User Name

Steps to Change Your Email:

Go to Settings > My Info, click Change Email, enter your password and the new address, and verify with the code sent to the new address (and by text if a phone number is on file). If the code does not arrive, email [email protected].

Important Notes:

  • Login email changes are verified with a code sent to the new address (Settings > My Info > Change Email)

  • Company email (for trip communications) can be updated by an Admin from Settings > Company Settings

  • Your first and last name and phone number can be updated from Settings > My Info (your login is your email -- there is no separate username)


Want to edit Account and Profile settings?


What's Next?

Streamline traveler management for a seamless experience. Learn more about Managing Traveler Details.


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Schedule a free 30 minute one-on-one session today! Click here.

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