Why We Made These Changes?
Why We Made These Changes?
We want to:
Make building trips easier by moving key settings to the trip level (instead of package level).
Give you clear visibility into which features are free and which require a subscription.
Support continued access to premium tools through active subscriptions.
What Features Included with a Subscription?
What Features Included with a Subscription?
When your account is subscribed, you get full access to:
Design & Branding for trip pages
Company Branding (website and social media links -- your logo is uploaded under Company Settings and is not subscription-gated)
Custom Colors for Checkout, Trip Page, and My Bookings — including embedded checkout (the embed itself is free for everyone)
MMS Text Messaging to guests
Scheduled Emails, and per-trip versions of your automatic emails (company defaults stay free)
User Management (create and manage sub-user accounts)
Features Now Free for All Organizers?
Features Now Free for All Organizers?
These used to require a subscription, but are now free for everyone:
Affiliates
Refer & Receive
Checkout Embed
Registration Question Flag (“Is this question specific to this trip?”)
Payment Options & Settings
How Feature Access Works?
How Feature Access Works?
Subscribed: You have access to all subscription features.
Unsubscribed: You can see the screens, but the features are locked until you subscribe.
Failed Payment: If your subscription payment fails and isn’t fixed during Stripe’s retry period, Stripe cancels the subscription and the features stop working.
What Happens If Your Subscription Is Canceled?
What Happens If Your Subscription Is Canceled?
If your subscription ends:
Design & Branding can't be edited, and your public trip page reverts to the default colours (checkout and travelers' booking pages keep showing your saved colours).
Company Branding resets to default.
Scheduled Messages that were waiting to send move to draft and can't be edited; MMS is locked.
Sub-users are deactivated -- they see "Your account is not approved yet" when they log in and disappear from the account switcher.
What If You Re-Subscribe?
What If You Re-Subscribe?
When you subscribe again:
Design & Branding and Company Branding settings are restored automatically — your saved colors and links start applying again
Scheduled messages stay in draft — reactivate them manually
Sub-users automatically regain access
Other Notes
Other Notes
Cancellation and payment-failure notices come from Stripe, to the email address you used when subscribing -- check that inbox (and spam) if you think a payment failed.
The features listed above stop working as soon as the subscription is canceled.
Note - Please checkout this page on pricing here https://squadtrip.com/pricing/
If you have more questions, feel free to reach out to us at [email protected]
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