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New Subscription Model: Updates to Subscription and Feature Access

We’ve updated how subscriptions and feature access work in SquadTrip. Here’s a quick look at what’s changed recently, what’s now included, and what you can expect going forward.

Updated this week

Why We Made These Changes?

We want to:

  • Make building trips easier by moving key settings to the trip level (instead of package level).

  • Give you clear visibility into which features are free and which require a subscription.

  • Support continued access to premium tools through active subscriptions.


What Features Included with a Subscription?

When your account is subscribed, you get full access to:

  • Design & Branding for trip pages

  • Company Branding (logo, links, social media)

  • Custom Colors for Checkout, Trip Page, and My Bookings (embedding only available with subscription)

  • MMS Text Messaging to guests

  • Scheduled Emails

  • User Management (create and manage sub-user accounts)


Features Now Free for All Organizers?

These used to require a subscription, but are now free for everyone:

  • Affiliates

  • Refer & Receive

  • Checkout Embed

  • Registration Question Flag (“Is this question specific to this trip?”)

  • Payment Options & Settings


How Feature Access Works?

  • Subscribed: You have access to all subscription features.

  • Unsubscribed: You can see the screens, but the features are locked until you subscribe.

  • Failed Payment: If your subscription payment fails and isn’t fixed within 2 weeks, it will be canceled, and the features will stop working.


What Happens If Your Subscription Is Canceled?

If your subscription ends:

  • Design & Branding revert to default and can’t be edited.

  • Company Branding resets to default.

  • MMS & Scheduled Messages move to draft and can’t be edited.

  • Sub-users lose access and see “Access Denied.”


What If You Re-Subscribe?

When you subscribe again, you’ll need to manually reapply your settings, including:

  • Design & Branding colors

  • Company Branding links

  • Scheduled messages (reactivate from draft)

  • Sub-users gain access


Other Notes

  • You’ll get an email notification if your subscription is canceled.

  • If a payment fails, we’ll send you a warning email explaining which features will be lost if not resolved.

Note - Please checkout this page on pricing here https://squadtrip.com/pricing/

If you have more questions, feel free to reach out to us at [email protected]


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