Overview
SquadTrip's Payments & Settings page is the central hub for managing how travelers pay for your trip. You can toggle payment methods on or off, configure auto-billing behavior, and set up installment plans -- all from one page. Stripe is the primary payment gateway. Square is available as a fallback if Stripe restricts your account. Card payments are always enabled by default.
Getting to Payments & Settings
Log in to your organizer dashboard
Open your trip from Trip Management
Click "Payments" in the left sidebar (under Main Flow)
The page has three expandable sections:
Payments Options -- toggle payment methods on or off
Payments Settings -- configure auto-billing and retry behavior
Payment Plans -- set up deposits, installments, and pricing
Toggle Payment Methods On or Off
Expand the "Payments Options" section to see all available payment methods. Each method has a toggle that saves automatically when clicked.
Method | Type | Availability | Notes |
Card Payments | Credit/debit cards | Always on | Cannot be disabled |
Apple Pay | Digital wallet | Stripe & Square | Toggle to enable |
Klarna | Buy Now, Pay Later | Stripe only | 4% traveler fee. Supports USD, GBP |
Afterpay | Buy Now, Pay Later | Stripe only | 4% traveler fee. Supports USD, CAD, GBP, AUD, NZD |
Affirm | Buy Now, Pay Later | Stripe only | 4% traveler fee. USD only |
BNPL is a third checkout option outside of Pay in Full and Installments. Travelers who select BNPL owe $0 today if approved by the provider.
Configure Auto-Billing Settings
Expand the "Payments Settings" section to control how payments are collected. All settings are ON by default and auto-save on toggle.
Setting | What It Does |
Auto-Charge Travelers on Due Dates | Automatically processes scheduled installment payments |
Retry Failed Payments Every 2 Days | Retries unsuccessful transactions without manual intervention |
Let Travelers Reschedule Payments | Gives travelers flexibility to move payment dates before the deadline |
Allow Travelers to Update Payment Method | Lets travelers change their saved card anytime |
Set Up Payment Plans
In the "Payment Plans" section, select a package from the dropdown, then choose Pay in Full, Pay in Installments, or both.
When enabling installments, configure:
Minimum Deposit -- at least
$35requiredFirst Payment Date -- when monthly installments begin after the deposit
Duration -- number of months; SquadTrip calculates installment amounts automatically
Additional Fee (Optional) -- extra charge for travelers who choose installments
Use "Apply to all packages" to bulk-apply the same plan settings across all packages at once. Click "Save Changes" to save your payment plan configuration.
Payment Gateway Setup
Gateway | How to Connect | What It Supports |
Stripe (default) | Recommended. Click "Link To Stripe Connect" when prompted | Cards, Apple Pay, Klarna, Afterpay, Affirm |
Square (fallback) | Available if Stripe restricts your account | Cards only |
You connect one gateway at a time -- either Stripe or Square. Square is available as a fallback if Stripe has restricted or rejected your account. Square supports card payments only -- no BNPL or Apple Pay.
Important Notes
All payment options and settings are free for organizers -- no additional cost to enable
Toggles in Payments Options and Payments Settings save automatically -- no Save button needed
Payment Plans require clicking "Save Changes" after editing
BNPL charges a 4% convenience fee to the traveler, not the organizer
Package pricing must be at least
$99to offer installment plans; minimum deposit is$35SquadTrip sends automated payment reminders 5 days before each installment due date
Troubleshooting
Problem | Solution |
"Pay in Installments" not showing for a package | Package must be priced at $99 or above. Also verify the trip start date is more than one month away. |
Can't set the desired number of installments | SquadTrip ensures all payments complete before the trip start date. Set an earlier first payment date to allow more installments. |
BNPL options not appearing | BNPL requires a connected Stripe account (not Square). Check that your Stripe account has BNPL capabilities enabled. |
Toggle reverts after clicking | Auto-save failed. Check your internet connection and refresh the page. |
Travelers not being auto-charged | Verify "Auto-Charge Travelers on Due Dates" is toggled ON in Payments Settings. |
Frequently Asked Questions
Q: Are all payment options and settings free for organizers? A: Yes. Publishing trips and collecting payments are completely free. All payment method toggles, auto-billing settings, and installment plan features are included at no cost. The only fees are the standard 6% processing fee per transaction, paid by the traveler.
Q: Can I use Square instead of Stripe? A: Yes, but you connect one gateway at a time -- not both simultaneously. Square is available as a fallback if Stripe has restricted or rejected your account. Square supports card payments only. BNPL and Apple Pay require Stripe.
Q: Do Buy Now, Pay Later options have additional fees? A: Yes. BNPL providers charge a 4% convenience fee added to the traveler's total at checkout. The organizer receives 100% of their listed trip price. Additional interest or fees may apply depending on the provider and repayment plan selected by the traveler.
Q: Can I offer both Pay in Full and installments for the same package? A: Yes. In the Payment Plans section, check both "Pay in Full" and "Pay in Installments" for any package. Most organizers enable both to give travelers flexibility. Packages must be priced at $99 or above to offer installments.
Q: How does auto-billing work with installment plans? A: When auto-billing is enabled, SquadTrip automatically charges travelers on their scheduled installment dates. Reminder emails are sent 5 days before each due date. Failed payments are retried every 2 days if that setting is also enabled.
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