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Change Connected Stripe Account

Learn how to switch the Stripe account linked to your SquadTrip organizer profile.

Why Change Your Stripe Account

If you need to update or change the Stripe account connected to your SquadTrip organizer profile, you can do so directly from your settings. This is useful if you're switching bank accounts, moving from a personal Stripe account to a business one, or reassigning ownership of trip payouts.

Steps to Change Your Connected Stripe Account​

To change your connected Stripe account, follow these steps:

  1. Log in to your Organizer account on SquadTrip.

  2. In the top navigation bar, click on Settings

    Dashboard header navigation with Dashboard, Trip Data, Affiliate, Referral, Help, Settings and Subscriptions, Settings highlighted
  3. From the list on the left, select Company Settings.

    Company Settings page with the settings menu on the left and the Company Information fields

  4. Scroll down to the Payment Settings section.

    Company Settings page scrolled to Payment Settings showing the Stripe Connect Key and the Change Payment Processing Account link
  5. Click Change Payment Processing Account, confirm on the "Are You Sure?" prompt (its button is also labelled Change Payment Processing Account) and you go straight to Stripe. (A Stripe/Square chooser appears instead only if your current Stripe account is restricted or Square is connected.)

You'll be redirected to the Stripe setup flow, where you can either log into a different Stripe account or create a new one. Once connected, all future trip payments will be routed to the new account.

⚠️ Before You Create a New Account

If you already have a Stripe account connected and it holds a balance, creating a new account does not move that balance with you. Your existing funds stay in your original Stripe account and will only reach your bank if you log into that account directly and release them (or set its payout schedule to automatic).

Only choose “Create a new account” if you intend to stop using your current one. Otherwise, log into your existing Stripe account when prompted rather than creating a second one. If you’re unsure which option applies to you, contact us before proceeding.

Important Note​

Changing your payment processor does not affect any previous transactions or payouts — those remain in whichever Stripe account originally collected them. New bookings are charged through the new account. Scheduled installments on existing bookings are also charged through whichever account is connected when they run, so switch between trips -- or talk to us first if travelers are mid-plan: their saved card lives on the old Stripe account, so their remaining auto-charges will fail on the new account until they re-enter a card. Before launching a new trip or collecting payments, confirm the correct Stripe account is connected, and check that account’s payout schedule (in your Stripe dashboard → Settings → Payouts) so your funds reach your bank the way you expect.


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