SquadTrip has officially discontinued the use of SquadTrip Payments (our internal payment processing system). To continue collecting payments and keep your trip active, you’ll need to connect your own Stripe account and re-publish your trip.
Here's how:
Log into your SquadTrip Organizer account.
Go to Settings > Company Settings.
Scroll down to the Payment Settings section.
Click Add Payment Processing Account (or Change Payment Processing Account if an account is already connected).
A "Redirecting you to Stripe" message appears and you land on Stripe’s connect page -- follow Stripe’s on-screen steps. (The Connect Payment Gateway pop-up with a Stripe/Square choice only appears when an existing Stripe account is restricted or Square is connected.)
Once your Stripe account is connected:
Open the trip, click Edit Trip, then Preview and Publish.
Click the Publish my trip button to make your trip live again.
Trips that were unpublished due to the transition away from SquadTrip Payments will remain hidden until you connect Stripe and re-publish them.
If you need help connecting Stripe or re-publishing your trip, contact us at [email protected] or book a support call.