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How to Find Refund Details and ARN Number on Stripe?

Learn how to find refund details and the Acquirer Reference Number (ARN) in your Stripe Dashboard to help customers track their refund status easily.

Updated over a month ago

If you’ve processed a refund through Squadtrip and need to check its status, you can do it in two ways:

  • Check you refunds details on Squadtrip Trip data

  • If you want to check Realtime status, find or locate the Acquirer Reference Number (ARN) for your customer, you can easily find these details in your Stripe Dashboard.


How to View Refund Details on Stripe

  1. Log in to your Stripe Dashboard.

  2. Go to the Payments section.

  3. Click on Refunds to see a list of all processed refunds.

  4. Use the search bar to find a specific refund by entering the charge email id, customer name, or related details.

  5. Click on the refund to view key information, including the amount, status, and any associated notes.

This gives you a complete overview of the refund and its progress.


How to Find the ARN (Acquirer Reference Number) for a Refund

  1. Log in to your Stripe Dashboard.

  2. Go to Payments and open the payment linked to the refund.

  3. In the Timeline section, select View Details on the refund entry.

  4. If available, the ARN (or other reference numbers like STAN or RRN) will be shown.

Customers can use the ARN to track their refund with their bank.

Note- If the ARN isn’t visible right away, it may take up to 7 business days to appear once it’s provided by Stripe’s banking partners.


Need Additional Help?

If you have more questions, feel free to reach out to us at [email protected] or through our website chat icon.

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