Is the platform free to use?
SquadTrip is completely free to use! Want access to even more features? Check out our subscription plans and unlock premium tools to elevate your experience. Explore our plans here!
How are fees structured for organizers and travelers?
We charge a flat fee of 5% payment processing fee, which includes Stripe fees associated with Cards and Wallets.
Example: If your trip costs $1,000, the traveler will pay $1,050.00, Stripe will receive $30.75, SquadTrip will receive $19.25, and you will receive $1,000.
SquadTrip covers fees associated with Cards and Wallets.
Note that cards issued outside the U.S. incur + 1.5% for international cards and + 1% if currency conversion is required and pay-later options (Klarna, Affirm, Afterpay) may incur additional fees. These fees, covered by you as the trip organizer, are outlined on the Stripe website here.
Bank based payment methods and International payment methods are not enabled on SquadTrip
Are there any other fees?
Nope! We use Stripe to process payments and we pay any fees charged by Stripe. There are no monthly fees or withdrawal fees.
If your customers use Klarna, Affirm, or Afterpay, Stripe may charge an additional fee to you. If you wish to disable these options, you can do so in your Stripe.com account.
If you receive a dispute, Stripe will charge a dispute fee of $15.00.
If your traveler pays with an International card, expect + 1.5% for international cards and + 1% if currency conversion is required.
There are no fees to transfer funds to your bank account via Stripe.
How do I get paid?
Before publishing your trip site, you'll need to create a Stripe account or log in to an existing one. Stripe allows us to process payments for you, and you can have daily payouts sent directly to your bank account.
When do I get my first payment?
To ensure proper documentation and verification, Stripe usually takes 7- 14 days to release your first payment, after which you can receive payments anytime you desire.
Will my funds be held when my guests make their payments?
Funds will be deposited to your Stripe.com account. If you set up daily deposits, they will be deposited each day into the bank account of your choice.
Note: If you do not set up daily payouts, the funds will sit in your Stripe.com account until you decide to transfer the money to your bank account.
Can you transfer funds into my bank account before the closing date?
Funds are deposited into your account after each payment. If someone starts a payment plan or makes a payment today, the funds will be in your bank account within 2 days. You will need to sign up with Stripe, our payment partner, to process payments.
Is the total amount displayed under "Company Stats" already inclusive of the deducted fees?
The total shown in Company Stats already includes the deducted fees.