Overview
This guide offers everything you need to edit or cancel your subscription within the SquadTrip app. Simply follow the steps to update your plan and customize your account settings to suit your preferences. Whether you're taking a break, reassessing your needs, or making space for future trips, this guide is here to support you through every decision. We want you to feel confident and in control as you manage your SquadTrip experience.
Follow these steps to cancel your subscription:
Log in to Your Account: Start by logging into your account.
Select Subscriptions: From your account menu in the header, click “Subscriptions.” While you are subscribed this opens Stripe’s billing portal login in a new tab -- that portal is where you cancel. (If you are not subscribed yet, the same link opens the plan picker instead.)
Log in to Stripe: On the billing portal login page, sign in with the email you subscribed with. (The manage-subscription link in Stripe’s subscription receipt email opens the same portal.)
Note: The unsubscribe link is sent to the email you used when signing up for the subscription, which may be different from your organizer account email. Also, be sure to check all your inboxes—including your spam or junk folder—if you don’t see the email.
Cancel Your Subscription: Once logged in, select the option to cancel your subscription.
Your subscription will be canceled, and you’ll receive a confirmation shortly after.
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