Experiencing issues with your charges? No worries—we’re here to help. We’ll connect you with our Stripe partner to investigate further and ensure a swift resolution.
Step 1: Share Your Details
Please provide:
Your email address:
The expected charge:
The actual charge:
Step 2: We’ll confirm receipt and start our review process.
Please expect a response to this through email or this ticket
(turn around time for update is 2 days)
Step 3: Create a note in the #bug Slack channel