There may be times when a traveler needs to update their payment plan due to changes in their financial situation or scheduling conflicts. As an Organizer, SquadTrip gives you full control to adjust upcoming payments without affecting the traveler’s reservation. This flexibility helps ensure a smoother experience for both you and your guests and can improve the chances of timely payments and overall trip success.
Go to Trip Data in your dashboard.
This is your central hub for managing guest information, payment plans, and order history.
Search for the traveler and click on their first name to open their profile.
Typing the traveler’s name in the search bar makes it easy to locate their specific booking details.
Click Edit Order, then click Edit Order again at the top.
The double-click is necessary to unlock full editing permissions for that specific order.
Click Next twice to reach the payment schedule.
You’ll navigate through the trip package and traveler details to get to the payment settings.
Under Schedule of Upcoming Payments, make the changes as needed.
You can update due dates, redistribute amounts, or delete and recreate installments to better fit the traveler’s needs.
Click Next, Save, and Save again to confirm the updates.
Be sure to go through all steps to properly apply your changes—missing a save click may prevent the updates from going live.
Once you've completed these steps, the updated payment schedule will take effect immediately, and the traveler will be able to see the changes in their dashboard. Adjusting payment schedules is a simple way to offer more flexibility and improve traveler satisfaction. If you run into any questions or need support, our team is here to help!