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How to activate "Reschedule Payment" option for Travelers

This article guides organizers on enabling payment rescheduling for travelers and so offering payment flexibility.

As an organizer on SquadTrip: Collect Money for Group Trips , you can now give your travelers the freedom to reschedule their payment dates, enhancing their booking experience and providing the flexibility they need.
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This article walks you through the simple steps to enable payment rescheduling, making it easier than ever to offer your travelers a seamless and stress-free journey. Embrace this feature to boost satisfaction and make SquadTrip even more traveler-friendly!

  1. Log in to your Organizer account.

  2. Open the trip from your dashboard.

  3. Click Payments in the left sidebar and expand the Payment Settings section.

    Trip Builder left menu with Main Flow expanded and Payments highlighted


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  4. Use the toggles to turn on 'Let Travelers Reschedule Payments' - it saves automatically.

    Payment Settings section with the Auto-Charge, Retry Failed Payments and Let Travelers Reschedule Payments switches, the reschedule switch turned on

Note-

  • All Trip Organizers can use Payment Settings for free

  • Enabling “Let Travelers Reschedule Payments” allows all travelers in the trip to move a payment to any date after today and no later than the trip's final payment date.

  • There’s no option to restrict payment rescheduling for a single traveler.

  • To change payment dates for a specific traveler, open the trip, find the traveler, open their account details and click Edit Order to update their payment schedule. For more details read this article How to Edit Traveler’s Payment Plan

  • Once this is on, travelers reschedule from their own account — see the traveler guide How to reschedule a payment.

Need more help? Feel free to contact our customer support.​


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