Skip to main content

How to reschedule a payment

How to reschedule a payment in your traveler account

You now have the option to reschedule your payment dates for greater flexibility—if your trip organizer has enabled this feature.

Important Note: You can reschedule payments only if the trip organizer allows this option. If you do not see a reschedule option next to your upcoming payment, please contact your trip organizer directly for assistance. (Organizers can turn this on under Payment Settings — see How to activate "Reschedule Payment" for Travelers.)


Where to Find the Reschedule Payment Button

You can easily reschedule payments in your account. On your trip details page, each scheduled payment has a "Reschedule" button next to it for quick adjustments.


How to Reschedule a Payment

To reschedule a payment, follow these steps below:

  1. Log in to your account -- you land on My Bookings.

  2. Click Details on the trip where you want to adjust a payment.

  3. Find the specific payment and click the “Reschedule” button.

    Payments block of the traveler Trip Details page: filter tabs, the Next Payment line, Make New Payment, the installment table with Payment Status, Amount, Receipt and Actions columns, and the Change/Update your card information link, with the Reschedule button on an unpaid installment highlighted
  4. A calendar will pop up. Select a new payment date that works for you -- it must be after today and no later than the trip's final payment date.

    Reschedule Payment window with a date field and the Save button

  5. Save your new date to complete the rescheduling process.

Note: You can only reschedule up to the last installment date set by the trip organizer.

Note: Travelers can log in to their account at https://dashboard.squadtrip.com/login using the email address they registered with

Did this answer your question?