SquadTrip

The Traveler Portal is where you can make payments, update registration questions, purchase add-ons, and more. See how it works.

Your Booking Experience

Book your perfect travel package by selecting your trip, choosing options, and completing payment—all in just a few easy steps.

Booking a Trip and Checking Out

Whether you're making an additional payment or catching up on a past due balance, learn how payments are applied to your account.

Making Payments on Your Account

How to change your credit card information

Updating Your Credit Card Info

Apply fixed or percentage promo codes at checkout or through your traveler account to reduce your trip cost.

Applying Promo ﻿Codes to Your Order

Learn how to cancel your trip and contact your organizer directly from your traveler dashboard.

Canceling Your Trip Reservation

Learn how to request refunds from Trip Organizers regarding a trip purchase or payment.

Requesting a Refund for Your Trip

How to reschedule a payment in your traveler account

How to reschedule a payment

If you're on a payment plan and wish to return an add-on, you can remove it

Adding or Removing Trip Add-﻿On

Update your registration questions anytime from your traveler account to keep your trip info accurate and current.

Updating Your Registration Info

This link allows you to refer friends and earn rewards when they make trip reservations.

Sharing Your Unique Referral Link

Have a question for your trip organizer? Follow these steps to get help.

Contacting Your Trip Organizer

Offer seamless checkout with flexible payment plans. Travelers can use a dashboard to track payments, view receipts, & manage reservations.

Professional Traveler Experience

This article provides step-by-step instructions for travelers on how to cancel their SquadTrip booking.

How to Cancel Your Trip

Switch Accounts: Traveler to Organizer

what you can expect from the organizer, and what to do if you haven’t received your refund.

What to Expect If Your Trip Is Canceled

Learn how and when a traveler account is created on SquadTrip after booking a trip.

How to Create an Account as a Traveler

Learn how to view the full details of your trip from the trip page link.

What Are the Details of the Trip?

Learn how travelers can download payment receipts from their SquadTrip dashboard.

How to Download a Receipt (for Travelers)

Learn how to register for both A and B packages using the same email address and credit card

How to Sign Up for Two Packages Using the Same Email

Learn how travelers can pay in full or in installments using Afterpay, Klarna, or Affirm during checkout on SquadTrip.

How “Pay in Full and Installment” Works

Traveler's Guide

Log in

Sign up for free

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.