Overview
SquadTrip sends a Daily Chat Digest email with the latest Group Chat activity. It goes out daily at 6:00 PM Eastern -- and only when there are messages from the last 24 hours that you haven't read yet. This is the easiest way to stay in the loop without checking the chat constantly.
What's in the Digest
Your daily digest includes:
Content | What You'll See |
New messages | The five most recent messages posted in the chat |
Polls | How many open polls you haven't voted on yet (including any from the organizer) |
Pinned messages | How many pinned messages there are, including the organizer's |
Activity counts | Messages today, active travelers this week, photos shared today and the days left until the trip |
When It Arrives
Sent daily at 6:00 PM Eastern Time
Only sends when you have unread messages from the last 24 hours -- nothing new means no email
You receive one digest per trip you're part of
Turn the Digest On or Off
Navigate to Settings > My Profile and scroll to Chat Notification Preferences
Toggle Daily Digest (6 PM EST) on or off -- it saves by itself a moment later
Notification settings are managed from the Settings > My Profile page, not from within the Group Chat view.
Important Notes
The digest is ON by default -- you'll receive it automatically unless you turn it off
Notification settings apply to your account globally, not per-trip
The digest only includes activity from the past 24 hours
For time-sensitive messages, open the Group Chat itself -- it updates live, and SquadTrip does not send per-message alerts today
You can always open the full Group Chat to see the complete conversation
Troubleshooting
Problem | Solution |
Not receiving the digest email | Check that Daily Digest (6 PM EST) is on and Mute All Chat Notifications is off under Settings > My Profile (it saves automatically). Also check your spam/junk folder. Remember the digest only goes out when there are unread messages from the last 24 hours. |
Receiving digests for a trip I don't want | The digest is per-trip based on chat activity. You can turn off the daily digest globally in Settings > My Profile. |
Digest arriving at the wrong time | The digest sends at 6:00 PM Eastern Time for everyone; it does not shift to your time zone (for example, it lands at 3:00 PM Pacific). |
Want more frequent updates | Open the Group Chat -- it updates live. SquadTrip does not currently send per-message alerts. |
Frequently Asked Questions
Q: Can I change the time the daily digest arrives? A: No. The digest is sent at 6:00 PM Eastern Time for all users. You cannot customize the delivery time. If you need more immediate updates, open the Group Chat, which updates live.
Q: Will I get a digest email if there's no new chat activity? A: No. The digest only sends when there are messages from the past 24 hours that you haven't read yet. Nothing new -- or nothing unread -- means no email; you won't receive empty digests.
Q: Does the digest include messages from all my trips? A: You receive a separate digest for each trip you're part of. Each digest only contains activity from that specific trip's Group Chat.
Q: Can organizers see whether travelers are reading the digest? A: No. Organizers cannot see whether individual travelers open or read the daily digest email. The digest is a private notification between SquadTrip and the traveler.
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