Overview
The Activity tab on each trip's dashboard gives you a feed of what is happening on that trip — new bookings, payments, cancellations, failed payments and more. Combined with the Weekly Trip Digest email, you'll always know what's going on without having to dig through individual trip pages.
The Activity Tab
Where to Find It
Open a trip from your dashboard and click the Activity tab next to Travelers and Rooms. Each trip has its own Activity tab.
What It Shows
The Activity tab displays a timeline of recent events on the trip:
New bookings — When a traveler signs up for a trip
Payments received — Deposits, installments, and full payments
Cancellations — When a traveler cancels their reservation
Alerts — Failed payments and other events that need a look
Summary Cards
At the top of the Activity Tab, summary cards give you a quick snapshot:
Collected This Week and New Bookings, each with a comparison to last week, plus a Cancellations count
What SquadTrip handled for you -- reminders sent, failed payments rescheduled, payment confirmations sent
These cards update as new activity comes in, so you always have a current picture of your trip performance.
Activity Timeline
Below the summary cards, a chronological timeline shows individual events. Each event includes:
What happened (e.g., "New booking")
Who (traveler name)
The detail and package
When (timestamp)
Use the All / Payments / Bookings / Alerts filters and the paging arrows to review older activity or find specific events.
Weekly Trip Digest Email
What Is It?
The Weekly Trip Digest is an automated email sent to organizers summarizing trip activity over the past week. It covers every trip on your account -- it's like the Activity tabs delivered to your inbox.
What's Included
New bookings this week
Payments collected and amounts
What was handled automatically -- reminders sent, failed-payment retries and confirmations
Coming up -- payments expected next week and this month
Trip-by-trip breakdown with packages and add-ons (including sold-out ones)
When It Arrives
The digest is sent every Monday at about 10 AM Eastern. It covers activity from the past 7 days.
Managing the Digest
The Weekly Trip Digest is sent automatically to the account's main organizer email (the first admin user, or the company email when that admin's notifications go to the company email) for every account with at least one published trip and some activity that week. There is no digest switch in your settings yet -- to stop receiving it, contact support.
Tips for Organizers
Check a trip's Activity tab daily during high-booking periods to catch any issues early
Use summary cards for a quick health check — are bookings on track? Revenue as expected?
The weekly digest is great for a bird's-eye view if you manage multiple trips
Combine with the Travelers tab export (Export → Traveler list CSV / Excel) for detailed reporting — the Activity tab shows the highlights, exports give you the full picture
Troubleshooting
Problem | Solution |
Activity Tab is empty or not showing events | Open the trip and click its Activity tab. If the trip is new, activity appears once travelers start booking and paying. |
Weekly digest email not arriving | Check your spam or promotions folder. The digest goes to the account's main organizer email on accounts with at least one published trip, and only for weeks with activity (money collected, new bookings, cancellations or travelers needing attention). If none of your trips is published, or nothing happened that week, you will not receive it. Contact support if the issue persists. |
Activity shows events from the wrong trip | The Activity Tab shows events for the trip you are currently viewing. Navigate to the correct trip's dashboard to see its activity. |
Summary cards show outdated numbers | Summary cards update as new events occur. If numbers seem stale, refresh your browser. In rare cases, a brief delay between a booking and its display on the dashboard is normal. |
Frequently Asked Questions
Q: Does the Activity Tab show events from all my trips at once? A: No. The Activity Tab shows events for the trip you are currently viewing on your dashboard. To see activity for a different trip, navigate to that trip's dashboard page.
Q: How far back does the Activity Tab show events? A: The Activity tab lists events newest first and is paged, so you can use the arrows to go back through older events. For full reporting, use Export → Traveler list on the Travelers tab.
Q: Can I customize what types of events appear in the Activity Tab? A: The Activity tab automatically shows bookings, payments, cancellations and failed-payment alerts. You can filter by Payments, Bookings or Alerts, but not change which event types are recorded. All key trip events are included to give you a comprehensive overview of trip activity.
Q: Will I receive the Weekly Trip Digest if I have no active trips? A: No. The Weekly Trip Digest is sent to accounts with at least one published trip, and only for weeks in which something happened (money collected, new bookings, cancellations or travelers needing attention). If you have no published trips, or a quiet week, no digest is sent.
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