This guide will walk you through the process of marking your trip as sold out or reopening it for new travelers to join. Keeping your availability status current ensures transparency and helps avoid overbooking or guest confusion. If your trip was created on an older version of SquadTrip, some screens may look different.
Follow these steps to update your trip’s booking status:
On the My Trips tab of your dashboard, click the trip card's Edit Trip button (or, once the trip dashboard is open, Trip Actions → Edit Trip Settings).
Open Trip Basics to view your main trip details like name, dates, and booking options.
Use the Mark as sold out toggle to close or reopen bookings: turn it on to mark the trip as sold out, or off to allow new bookings, then click Save Changes. If Accept a waitlist when sold out is switched on (on Preview and Publish, under More tools), travelers can join the waitlist instead.
How to Mark a Specific Package as Sold Out
You can also mark a single package as sold out without closing the whole trip. Here’s how:
Click the trip card's Edit Trip button (or Trip Actions → Edit Trip Settings inside the trip dashboard) and go to Packages (Package when the trip has one).
Find the package you want to update. Click the 3-dot menu icon (⋮) in the top-right corner of the package card, then click Edit in the dropdown.
Switch on Mark as sold out.
Click Save Changes.
That package will now show as sold out to travelers, while the rest of the trip stays open for booking.
On a trip with rooms you can also close a single room: on the Rooms step click Edit on the room, open Availability and status, tick Show as sold out and click Save changes. Travelers then see it in a sold-out list below the other rooms; tick Hide once sold out as well to take it off the trip page. On a trip that sells rooms only there is no Packages step: to close everything at once, tick Mark as sold out under About what you're selling on the Rooms step and click Save.
Note-
If your trip packages are showing as “Sold Out,” it could be because of the following reasons:
A package's quantity is used up (packages with unlimited quantity never sell out this way).
You have marked the package as sold out on Packages, every one of its rooms as sold out on Rooms, or the whole trip as sold out in Trip Basics (or under About what you're selling on a trip that sells rooms only).
A package is priced by room and none of its rooms has any left. Room counts are rooms, not travelers, so check each room's How many you have on the Rooms step.
All your packages are fully booked.
Keeping your trip and package status accurate helps you manage capacity, communicate with your audience more effectively, and avoid confusion or cancellations. If you encounter any issues while updating your trip’s availability, don’t hesitate to reach out to our support team.
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