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How to Cancel Your Trip

This article provides step-by-step instructions for travelers on how to cancel their SquadTrip booking.

Updated over a week ago

If your travel plans have changed and you need to cancel your SquadTrip booking, you can do so directly from your traveler dashboard in just a few steps. Here’s how to cancel your trip and what happens afterward.

  1. Log into your Traveler Account.
    Use your registered email and password to log in to your SquadTrip account.

  2. Find the trip you want to cancel.
    On your dashboard, locate the trip you want to cancel.

  3. Click Details.
    Open the trip’s details page to access your reservation options.

  4. Select Cancel My Booking.

    You’ll see an option labeled “Cancel My Booking.” Click it to begin the cancellation process.

  5. Follow the on-screen instructions and type "cancel" in the box.
    To confirm your intent, type the word "cancel" in the provided field.

    Cancel My Booking

  6. Click Yes, Cancel My Reservation to confirm.

After confirmation, your installments will be marked as "Cancelled," your remaining balance will show as $0, and your booking page will update with a "Trip Canceled" label.

Cancelled
Canceled Status



After canceling, you should receive a cancellation confirmation email. To request a refund, use the Contact the Organizer button to reach out directly.

  • On the Payment page, click "Contact the Organizer".

    Contact the Organizer

  • A pop-up will appear with the organizer’s email address.

  • Enter your subject and message, and send your email.

    Enter your subject and message


For questions or further help, feel free to reach out via chat or email us at [email protected].

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