Overview
The traveler dashboard is a self-service hub where your travelers can manage their booking details independently. This includes updating payment methods, reviewing payment history, downloading receipts, and contacting you with questions. By giving travelers direct access to these tools, you reduce administrative work while providing a better experience for your guests.
How Travelers Access Their Dashboard
Step 1: Log In
Travelers log in to their SquadTrip account using the email address associated with their booking. They can sign in with their password or use the "Sign in with Google" option for quick access.
Step 2: View My Bookings
After logging in, travelers land on the My Bookings page, which displays all their upcoming and past trips. Each trip card shows:
Trip name and dates
Next scheduled payment amount and date
Number of travelers in the booking
A Details button to access the full trip dashboard
Step 3: Open Trip Details
Clicking the Details button opens the full trip dashboard, where travelers can manage everything related to their booking.
Step 4: Update or Change Card Information
Travelers can update their saved payment method at any time. This is especially useful when:
A credit card has expired
They want to use a different card for upcoming payments
They need to update billing information
To update their card, travelers click the "Change/Update your card information" button in the Payments section.
What Travelers Can Do in Their Dashboard
View and Download Payment Receipts
Travelers can view their complete payment history, including:
All paid installments with payment dates
Upcoming scheduled autopay payments
Payment amounts and status (Paid, Scheduled, Overdue)
Each paid transaction includes a download receipt button (download icon) for easy record-keeping, reimbursements, or expense tracking.
Contact the Organizer
Travelers can reach you directly through the Contact the Organizer button at the bottom of their trip details. This keeps all trip-related communication centralized and easy to track—no need to search for email addresses or use external messaging tools.
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