Your Traveler Account is your hub for managing payments, answering registration questions, adding purchases, and accessing trip itinerary details. This guide provides an overview of everything you'll need throughout your booking experience.
With SquadTrip, as a traveler, you can book packages, choose add-ons, book just your bed in a shared room (when your trip offers it), and decide whether to pay in full or opt for a monthly payment plan. All pricing, add-ons, and payment options are set by your Trip Organizer.
💡Tip: Any questions relating to the package prices, what's included on the trip, and trip-specific questions should be directed to the Trip Organizer directly.
Overview of the Traveler Portal
When you book a trip with a Trip Organizer using SquadTrip, you'll have access to your personal traveler portal where you can:
Make and manage payments: Make additional payments, pay specific installments, and — when your Trip Organizer has enabled it — reschedule payments.
Update billing information: Easily update or change your credit card details anytime.
Purchase and return add-ons: If your trip includes add-ons, you can purchase more through your account; to return one, contact your organizer, who can adjust your order and any refund from their dashboard (the portal has no remove option).
Pay for just your bed in a shared room: If your trip offers shared rooms, you can book and pay for only your own spot, then share a private link to invite friends into the same room — each person pays their own share.
Apply promo codes: Apply a promo code at checkout; after you have booked, your Trip Organizer can apply one to your booking for you.
Update registration questions: Modify your registration information, and it will automatically reflect in the Trip Organizer’s records.
Share their Refer & Receive link: If your Trip Organizer has a Refer & Receive program, you can access and share your unique referral link from your portal.
Cancel their trip reservation: You can send a cancellation request to your Trip Organizer, who reviews it and decides — refunds are at their discretion, based on their refund policy.
View the trip itinerary: Access all trip details and the itinerary at any time, right below your payment schedule.
Contact the trip organizer: Use the built-in form to email your Trip Organizer directly for any questions or updates.
Group Chat: If your organizer has enabled and shown Group Chat for the trip, open it with the Chat action on your Trip Details page to connect with the travel group, message the Trip Organizer, and stay updated before the trip.