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All CollectionsTraveler's Guide
Your Booking Experience
Your Booking Experience

The Traveler Portal is where you can make payments, update registration questions, purchase add-ons, and more. See how it works.

Updated over 3 months ago

Your Traveler Account is your hub for managing payments, answering registration questions, adding purchases, and accessing trip itinerary details. This guide provides an overview of everything you'll need throughout your booking experience.

With SquadTrip, as a traveler, you can book packages, choose add-ons, and decide whether to pay in full or opt for a monthly payment plan. All pricing, add-ons, and payment options are set by your Trip Organizer.

💡Tip: Any questions relating to the package prices, what's included on the trip, and trip-specific questions should be directed to the Trip Organizer directly.


Overview of the Traveler Portal

When you book a trip with a Trip Organizer using SquadTrip, you'll have access to your personal traveler portal where you can:

  • Make and manage payments: Make additional payments, pay specific installments, and reschedule payments at your convenience.

  • Cancel their trip reservation: You can cancel your trip, with or without a refund, depending on the Trip Organizer's refund policy.

  • View the trip itinerary: Access all trip details and the itinerary at any time, right below your payment schedule.

  • Contact the trip organizer: Use the built-in form to email your Trip Organizer directly for any questions or updates.

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