Trip Organizers may offer additional excursions, products, or trip enhancements at any time. If you’ve already registered for your trip but would like to purchase more add-ons, you can easily do so from your traveler portal. To remove an add-on, contact your trip organizer -- they adjust your order (and any refund) from their dashboard; the traveler portal has no remove option.
Adding Add-ons
You can buy add-ons either during the registration process or afterward through your traveler portal. To purchase an add-on after registration:
Log in to your traveler portal.
Scroll down to the "Buy Add-Ons" tab, located below the payment plan schedule.
Select the quantity of add-ons you'd like to purchase (prices include any applicable fees).
Click the "Purchase Add-ons" button.
Confirm your order by selecting "Purchase" in the Order Summary pop-up.
Once purchased, your add-ons will appear in the "Purchased" tab, where you can see the quantity and total cost, including any fees.
Purchasing Add-ons with a Payment Plan
If you have a payment plan with remaining installments, the cost of the add-ons will be added to your total balance and distributed across the remaining payments.
Purchasing Add-ons with a Fully Paid Balance
If your balance is fully paid, your card on file will be charged immediately when you purchase an add-on.
When Do I Receive My Add-On?
SquadTrip confirms and processes your add-on purchase — once it appears in the "Purchased" tab, your order and payment are complete. The add-on itself (park or event tickets, merchandise, excursion reservations, and similar items) is arranged and distributed by your trip organizer, who often sends tickets and delivery details closer to the trip date. If you’re wondering when or how you’ll receive a purchased add-on, contact your trip organizer directly.
Removing Add-ons
Add-ons cannot be removed from the traveler portal. Contact your trip organizer, who can adjust your order using the Edit Order feature in their dashboard.
Note: The Purchased tab lists what you bought (quantity and total cost) but has no remove button.
Returning Add-ons with a Payment Plan
If you are on a payment plan, ask your organizer to return the add-on -- through Edit Order they can take its cost off your remaining balance.
Returning Add-ons with a Fully Paid Balance
If your balance is fully paid and you need to return an add-on, contact the Trip Organizer to request a refund for the total cost of the add-ons.
Frequently Asked Questions
Can I add add-ons after my balance is fully paid?
Yes, your card on file will be charged immediately.
What happens to my payment schedule when I buy an add-on?
The cost is added to your total balance and distributed across your remaining payments.
Can I remove an add-on myself from the traveler portal?
No. Contact your trip organizer, who can adjust your order (and any refund) using Edit Order in their dashboard.
What if I don’t see any add-ons available?
Add-ons are set up by the trip organizer. If none are listed, the organizer hasn’t enabled them for your trip.
I bought a ticket add-on — when do I get the actual ticket?
Your purchase is confirmed as soon as it shows in the Purchased tab. The ticket itself is distributed by your trip organizer, usually closer to the trip date — reach out to them for delivery details.
Still Need Help?
If you have questions about add-ons or need assistance, contact your trip organizer or reach out to our support team using the chat widget below.