Trip Organizers can stop automatic payments for specific travelers, giving them enhanced control and flexibility in managing traveler payments. The “Stop Auto Payment” option is available only to trip organizers and not to travelers.
This article will demonstrate how to stop automatic payments for a traveler and explain how it works.
Where can we find the option to stop automatic payments?
The option to stop automatic payments is located in the Trip Data section in the booking details of the traveler.
How to stop one automatic payment?
Example explained:
Open "Trip Data".
Find the traveler that you wish to stop the payment for.
Open the Booking details for that traveler.
Select the "Payment Details" option on the right side.
On the Payment Details page as part of the payment option plan we have a "Stop Auto Payment" button.
When we click on this button we are prompted to confirm our command.
After we have confirmed it, payment has been paused/stopped.
How to stop all automatic payments?
Example explained:
Open "Trip Data".
Find the traveler that you wish to stop the payment for.
Open the Booking details for that traveler.
Select the "Payment Details" option on the right side.
On the Payment Details page as part of the payment option plan we have a "Stop all Auto Payments" button.
When we click on this button we are prompted to confirm our command.
After we have confirmed it, payments have been paused/stopped.
☝️ Note: After we have stopped one or more payments, travelers will receive an e-mail notifying them that the change has been made.
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