Overview
Trip organizers can reset a forgotten password or update their current password from the SquadTrip dashboard. You can log in at dashboard.squadtrip.com/login or at yourorganizer.squadtrip.com/organizer-login. Google sign-in accounts are supported too.
☝️ Are you a traveler? See How to Reset or Change Your Password (Travelers).
Option 1: Reset a forgotten password
If you can’t log in:
Go to dashboard.squadtrip.com/login (or yourorganizer.squadtrip.com/organizer-login) and click Log In.
Click “Forgot Password?” beneath the password field.
Enter your registered email address.
You’ll receive a 6-digit one-time code (OTP) by email and text message.
Enter the code, then choose and confirm your new password.
Option 2: Change your password while logged in
For a proactive security update:
Log in and open Settings from the top menu.
Click “My Info.”
Click “Change Password”, enter your current password and your new password twice, then click Send code. Enter the 6-digit verification code you receive by email (and by text message if your account has a phone number on file), and click Verify Code.
Google Sign-In accounts
If you originally signed up with Google Sign-In, your account may not have a password set. In that case:
You can always log in using the “Sign in with Google” button.
To enable email/password login, use “Forgot Password?” — this sends an OTP so you can create a password.
Once set, you can log in with either Google or your email and password.
Note: If you see “This account uses Google Sign-In” at login, use the Google button (or set a password via “Forgot Password”). “Please finish creating your account.” means a quick-checkout profile was never completed -- follow the link in that message to finish creating it.
Password requirements
At least 8 characters
Choose a strong, unique password
Troubleshooting
Problem | Solution |
OTP email not arriving | Check your spam/junk folder. Make sure you entered the exact email used when you created your account. If it still doesn’t arrive after a few minutes, try “Forgot Password?” again. |
OTP code is expired or invalid | If the code is not accepted, click “Send code again” (or “Forgot Password?” again) to get a new one, and enter the newest code. |
“Please finish creating your account.” message | This is a quick-checkout account whose profile was never completed -- follow the link in the message to finish creating it. (A Google-created account shows “This account uses Google Sign-In” instead; use the Google button or “Forgot Password?” to set a password.) |
New password not accepted | Ensure it’s at least 8 characters and meets the on-screen requirements. If it persists, try a different browser or clear your cache. |
Frequently Asked Questions
Q: Can I log in with Google and a password at the same time? A: Yes. Once you set a password using “Forgot Password?,” your account supports both methods. Both access the same account and data.
Q: Will resetting my password log me out of other devices? A: No, it doesn’t automatically log you out of other sessions. For maximum security, log out of other devices manually after updating your password.
Q: Can I change the email address associated with my account? A: Go to Settings > My Info, click Change Email, and verify with the code sent to the new address you entered (and by text if your account has a phone number on file). If you signed up via Google, your account email matches your Google account. Contact [email protected] if you need help changing your login email.
Q: What if I forgot both my password and the email I signed up with? A: Contact [email protected] with your full name and any trip details. Our team can help locate your account and assist with recovery.
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Contact: [email protected]