Overview
As a traveler, your SquadTrip account is created when you book a trip and is tied to the organizer you booked with. You can sign in — and reset your password — at dashboard.squadtrip.com/login or at your organizer’s own login link (for example, yourorganizer.squadtrip.com/login). Both use the same email and password.
☝️ Tip: Either link works — dashboard.squadtrip.com/login or your organizer’s link. If you’ve booked with more than one organizer, each is a separate account; see the FAQ below.
Reset a forgotten password
Go to dashboard.squadtrip.com/login (or your organizer’s login link).
Click “Forgot Password?” beneath the password field.
Enter the email address you used when you booked the trip.
You’ll receive a 6-digit one-time code (OTP) by email and text message.
Enter the code, then choose and confirm your new password.
Change your password while logged in
If you remember your current password and just want to update it, log in, open the menu under your name → Settings → My Profile, click Change Password, enter your current password, click Send code, then enter the 6-digit code and choose your new password. You can also use the “Forgot Password?” flow above at any time.
Booked with Google Sign-In?
If you booked using “Sign in with Google,” your account may not have a password yet. You can:
Always log in with the “Sign in with Google” button, or
Use “Forgot Password?” to set a password for email login. After that, either method works.
Password requirements
At least 8 characters
Not a password you use on other sites
Choose a strong, unique password
Troubleshooting
Problem | Solution |
Which link should I use? | Either dashboard.squadtrip.com/login or your organizer’s link (yourorganizer.squadtrip.com/login) works. If you’ve booked with multiple organizers, each is a separate account — sign into the one tied to the trip you need. |
OTP code not arriving | Check your spam/junk folder and confirm you entered the exact email you booked with. If it still doesn’t arrive after a few minutes, click “Forgot Password?” again. |
OTP code expired or invalid | Codes don’t time out, but every new request replaces the previous code -- always enter the newest one you received. |
“You haven’t set up a password yet” message | Your account was created with Google Sign-In. Use the “Sign in with Google” button, or use “Forgot Password?” to set a password. |
Frequently Asked Questions
Q: I’ve booked trips with more than one organizer. Which password do I reset? A: Each organizer you book with has its own separate account, even if you use the same email. Reset your password from the login link of the specific organizer whose trip you’re trying to access (or sign into that account at dashboard.squadtrip.com/login).
Q: I forgot which email I used to book. A: Check your inbox for SquadTrip booking or payment emails — they’re sent to your account email. Still stuck? Contact [email protected].
Q: Will resetting my password log me out of other devices? A: No, it doesn’t automatically sign you out elsewhere. For security, log out of other devices manually if needed.
Related Articles
Contact: [email protected]