Overview

Trip organizers can reset a forgotten password or update their current password from the SquadTrip dashboard. You can log in at dashboard.squadtrip.com/login or at yourorganizer.squadtrip.com/organizer-login. Google sign-in accounts are supported too.

☝️ Are you a traveler? See How to Reset or Change Your Password (Travelers).

Option 1: Reset a forgotten password

If you can’t log in:

Go to dashboard.squadtrip.com/login (or yourorganizer.squadtrip.com/organizer-login) and click Log In.
Click “Forgot Password?” beneath the password field.
Enter your registered email address.
You’ll receive a 6-digit one-time code (OTP) by email and text message.
Enter the code, then choose and confirm your new password.

Option 2: Change your password while logged in

For a proactive security update:

Log in and open Settings from the top menu.
Click “My Info.”
Scroll to the “Change Password” section, enter your new password twice, and click Update Password.

Google Sign-In accounts

If you originally signed up with Google Sign-In, your account may not have a password set. In that case:

You can always log in using the “Sign in with Google” button.
To enable email/password login, use “Forgot Password?” — this sends an OTP so you can create a password.
Once set, you can log in with either Google or your email and password.

Note: If you see a “set up your account password” message at login, your account was created via Google and doesn’t have a traditional password yet. Use the Google button, or set a password via “Forgot Password.”

Password requirements

At least 8 characters
Different from passwords you’ve used before
Choose a strong, unique password

Troubleshooting

Problem	Solution
OTP email not arriving	Check your spam/junk folder. Make sure you entered the exact email used when you created your account. If it still doesn’t arrive after a few minutes, try “Forgot Password?” again.
OTP code is expired or invalid	Codes expire after a short time. Return to the login page, click “Forgot Password?” again, and enter the new code promptly.
“Set up your account password” message	Your account was created via Google Sign-In. Use “Sign in with Google,” or use “Forgot Password?” to create a password for email login.
New password not accepted	Ensure it’s at least 8 characters and meets the on-screen requirements. Avoid reusing a previous password. If it persists, try a different browser or clear your cache.

Frequently Asked Questions

Q: Can I log in with Google and a password at the same time? A: Yes. Once you set a password using “Forgot Password?,” your account supports both methods. Both access the same account and data.

Q: Will resetting my password log me out of other devices? A: No, it doesn’t automatically log you out of other sessions. For maximum security, log out of other devices manually after updating your password.

Q: Can I change the email address associated with my account? A: Go to Settings > My Info and update the email field. If you signed up via Google, your account email matches your Google account. Contact [email protected] if you need help changing your login email.

Q: What if I forgot both my password and the email I signed up with? A: Contact [email protected] with your full name and any trip details. Our team can help locate your account and assist with recovery.

How to Reset or Change Your Password (Organizers)