Overview
SquadTrip lets organizers view individual traveler registration answers directly from the dashboard and export all responses in bulk as a CSV file. Uploaded images such as passport photos display inline, so you can review traveler information without downloading separate files.
Getting to Registration Answers
Log in to your organizer dashboard
Open the trip from your dashboard
Find the traveler in the trip’s traveler list
Open their account details
Click the "Registration Questions" tab in the left-hand menu to see their answers
Viewing Individual Traveler Responses
Open the trip from your dashboard
Locate the specific traveler whose responses you need
Open their account details
Click the "Registration Questions" tab in the left-hand menu to view submitted answers
Image Uploads: If you used a File/Image Upload question (e.g., for passport photos), the uploaded images are displayed directly in the traveler's profile -- you can view them without needing to download separate files.
Exporting All Responses
For broader access to registration data across all travelers:
On the trip page, open the ⋯ menu and choose Export
Choose "Traveler list (CSV)" or "Traveler list (Excel)"
A CSV/Excel file downloads containing the travelers that match your current status, package and search filters (the default, unfiltered view also includes cancelled bookings), including registration question responses
The export has no loading indicator -- the file simply downloads when ready (an "Export failed" message appears if it fails) -- and contains a column for every registration question on the trip, whether or not anyone answered it.
Tip: waitlisted travelers are not part of this export.
What You Can See
The registration answers section shows:
Each question the traveler was asked
Their submitted response
Uploaded files/images displayed inline
"Not answered" for questions the traveler left blank
This helps coordinators manage group activities, meal plans, room assignments, and more.
Troubleshooting
Problem | Solution |
Registration answers section is empty for a traveler | The traveler may not have answered the questions yet. If questions were added after they booked, the questions will appear for them but won't have answers pre-populated. Ask the traveler to log in and complete their registration questions. |
Uploaded images are not displaying inline | Refresh the page and try again. If images still do not appear, the file may have failed to upload on the traveler's end. Ask the traveler to re-submit using a supported format (JPG, PNG, GIF, WebP, BMP or SVG images, or MP4/MOV/WebM video; PDFs and other documents are rejected). |
Export file is missing registration question columns | Ensure the trip has registration questions configured. Every active question (and archived ones, prefixed "(Archived)") gets a column even when nobody has answered it. |
Export takes a long time or does not download | Large trips with many travelers may take longer to generate and there is no progress indicator, so give it a moment. If an "Export failed" message appears, try again or use a different browser. |
Frequently Asked Questions
Q: Can I view registration answers for waitlisted travelers? A: No. The waitlist form collects only name, email and phone -- there is no registration form for waitlisted travelers, and they are not part of the traveler export.
Q: How do I find a specific traveler's answers quickly? A: Open the trip and use the search box on its traveler list to find the traveler by name or email, then open their account details and scroll to the Registration Questions section. For bulk review, use the Export feature to download all answers in a spreadsheet.
Q: Can travelers edit their own registration answers? A: Yes. Travelers can log in to their account and edit their registration question answers directly. If a traveler needs to update their information (such as a corrected passport name or dietary preference), let them know they can make the change themselves by logging in.
Q: Does the export include answers from canceled travelers? A: The export covers bookings only (no waitlist entries). With no status pill selected it includes cancelled bookings too (the Cancellation Date column shows them); pick a specific status pill to exclude them.
Q: What format is the exported file in? A: The export downloads as a CSV or Excel file (your choice) that opens in Excel, Google Sheets, or any spreadsheet application. Each registration question appears as a separate column, with one row per traveler. This makes it easy to sort, filter, and share traveler information with vendors or co-organizers.
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