Overview
Your trip page is the public-facing landing page where travelers learn about your trip and sign up. SquadTrip lets you customize every detail -- from trip name and description to photos, packages, registration questions, legal terms, and branding colors -- so your page reflects your unique trip experience and converts visitors into bookings.
Getting to Trip Page Settings
From your organizer dashboard, click "Edit" on the trip you want to customize
The Trip Builder opens with a left sidebar showing all configurable sections
Start with the Basics page to set core trip details
Trip Details (Name, Description, Destination, Dates)
The Basics page is where you define the essential information for your trip:
Trip Name: Choose a clear, descriptive name that tells travelers what to expect. This appears as the page title and in search results.
Trip Description: Write a compelling summary of the trip experience. Use this space to highlight activities, accommodations, and what makes this trip special.
Destination: Enter the trip destination. This appears on the trip card and page.
Trip Dates: Set the start and end dates for your trip. The start date sets the range for your payment plan dates; the separate Closing date field on this page drives the closing-soon alert (sent 3 days before it).
Trip Photos
High-quality photos make your trip page stand out and increase bookings. SquadTrip displays your main trip photo in a 4:3 aspect ratio for a clean, consistent layout.
Uploading Photos:
Navigate to the Basics page in the Trip Builder
Click the photo upload area
Select your images and use the built-in image cropper to adjust each photo to the 4:3 frame
Save your changes
Photo Tips:
Use landscape-oriented photos for the best display in the 4:3 ratio
Upload images with dimensions of at least 800x600 pixels for sharp display
Images must be under 5 MB -- larger files are rejected with "Image must be under 5 MB"
The image gallery on your trip page uses a carousel format, so upload multiple photos to showcase different aspects of the trip
Packages
Packages define what travelers are booking and how much they pay:
In the Trip Builder sidebar, click "Packages"
Create one or more packages with a name, description, and price
Set capacity limits for each package if needed
Choose who pays the processing fees; deposits and installment plans are set on the separate Payments step (one row per package)
Each package appears as a selectable option on your trip page. Travelers choose their preferred package during checkout.
Registration Questions
Collect important information from travelers during sign-up by adding custom registration questions:
In the Trip Builder sidebar, click "Registration Questions" under Optional Enhancements
Choose a question type (short answer, multiple choice, dropdown, file upload, and more)
Enter the question text and set whether it is required
Tick Is this question specific to this trip? -- otherwise the question is added to every trip on your account
Save your changes
Registration answers are viewable on each traveler's booking and included in the traveler-list export (CSV or Excel).
FAQ & Legal Section
Add a Frequently Asked Questions section and legal terms to your trip page:
FAQ: Add common questions and answers that travelers can review before booking. This reduces support inquiries and builds confidence.
Legal / Terms & Conditions: Include cancellation policies, liability waivers, refund terms, or any legal disclaimers. Travelers see these during checkout and must acknowledge them before completing their booking.
To configure, navigate to "FAQ and Legal" in the Trip Builder sidebar.
Trip Page URL and Sharing
Every trip gets a unique, shareable URL. You can find your trip page link from the Trip Builder or your dashboard:
Copy the link to share via email, social media, or messaging apps
The trip page is mobile-optimized and loads responsively on all devices
Visitors can browse the page, view packages, read the FAQ, and book directly
Custom Branding: Set primary and secondary colors per trip under Design and Branding in the Trip Builder (a Premium feature). Your social links live under Settings > Company Branding. These colors apply to buttons, headers, and accents across your trip page.
Pre-Launch Checklist
Before publishing your trip page, verify:
Use larger dimension photos in landscape orientation for the 4:3 display (images over 5 MB are rejected)
Use the built-in image cropper to ensure photos display correctly
Write a clear, compelling trip description
Configure at least one package with pricing
Add registration questions for any traveler information you need
Review your FAQ and legal terms
Preview the trip page on mobile and desktop
Troubleshooting
Problem | Solution |
Trip page not visible to travelers | Make sure the trip is published, not in draft mode. An unpublished trip page still opens for anyone with the link, but shows NOT PUBLISHED in place of Book Now. Click "Publish My Trip" on the Preview and Publish page to make the page live. |
Uploaded photos look stretched or cropped incorrectly | Use the built-in image cropper to adjust photos to the 4:3 aspect ratio. For best results, start with landscape-oriented images at least 800x600 pixels. |
Changes not appearing on the live trip page | Click "Save Changes" after every edit. If changes still do not appear, clear your browser cache or open the trip page in an incognito window to see the updated version. |
Trip page URL returns a 404 or error | Verify the trip is published and the URL is correct. If the trip was recently created, allow a few moments for the page to become available. Contact support if the issue persists. |
Frequently Asked Questions
Q: Can I preview my trip page before publishing it? A: Yes. While your trip is in draft mode, you can view the trip page as it will appear to travelers. Use the preview link in the Trip Builder to check your photos, description, packages, and layout before making the page live to the public.
Q: How many photos can I upload to my trip page? A: There is no strict limit on the number of photos you can upload. Photos display in a carousel gallery on your trip page, so uploading 4 to 8 high-quality landscape images gives travelers a strong visual impression without overwhelming the page.
Q: Can I change the trip page URL or use a custom domain? A: Your subdomain is customizable from your dashboard -- click Edit profile url next to your profile URL (e.g., yourbrand.squadtrip.com), but the path portion of the URL is automatically generated by SquadTrip. You can share the link anywhere -- social media, email campaigns, or your own website -- and the page is fully optimized for mobile and desktop browsers.
Q: What happens to my trip page after the trip dates have passed? A: SquadTrip automatically unpublishes a trip once its end date has passed; the page still opens but shows NOT PUBLISHED in place of Book Now, and the trip stays in your dashboard for reference or as a template when creating future trips with similar details.
Q: Can I add social media links to my trip page? A: Yes. Social media links are configured in Company Branding Settings (a company-level setting, not per-trip). Once set, they appear on all your trip pages so travelers can follow your brand or community channels for updates and content.
Add Photos and Video to Your Trip Page
A strong gallery helps travelers picture the trip. From the Trip Builder, upload photos and video to your trip page.
Video formats: MP4, MOV, or WebM
Limits: up to 50 MB per video, and up to 3 videos per trip
SquadTrip automatically generates a thumbnail for each video, so your gallery stays fast to load.
On the trip page, travelers see your media in a gallery. When there are several items, a "Show All [N] media" button opens a full-screen slideshow with a thumbnail strip, arrow-key navigation, and inline video playback.
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