This guide will walk you through the process of marking your trip as sold out or reopening it for new travelers to join. Keeping your availability status current ensures transparency and helps avoid overbooking or guest confusion.
Follow these steps to update your trip’s booking status:
On your All Trips list click the trip card's Edit Trip button (or, once the trip dashboard is open, Trip Actions → Edit Trip Settings).
Open Trip Basics to view your main trip details like name, dates, and booking options.
Use the Mark as sold out toggle to close or reopen bookings (if the trip's Waitlist is switched on, sold-out packages show the waitlist button instead of SOLD OUT) — turn it on to mark the trip as sold out, or off to allow new bookings — then click Save Changes.
How to Mark a Specific Package as Sold Out
You can also mark a single package as sold out without closing the whole trip. Here’s how:
Click the trip card's Edit Trip button (or Trip Actions → Edit Trip Settings inside the trip dashboard) and go to Packages.
Find the package you want to update. Click the 3-dot menu icon (⋮) in the top-right corner of the package card, then click Edit in the dropdown.
Switch on Mark as sold out.
Click Save Changes.
That package will now show as sold out to travelers, while the rest of the trip stays open for booking.
Note-
If your trip packages are showing as “Sold Out,” it could be because of the following reasons:
A package's quantity is used up (packages with unlimited quantity never sell out this way).
You have marked the packages as Sold Out from Packages or Room Types, or you have marked the Trip Basic as Sold Out.
A package is priced on room types and none of its room options has rooms left — room inventory counts rooms, not travelers, so review the Room Types page.
All your packages are fully booked.
Keeping your trip and package status accurate helps you manage capacity, communicate with your audience more effectively, and avoid confusion or cancellations. If you encounter any issues while updating your trip’s availability, don’t hesitate to reach out to our support team.
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