SquadTrip gives organizers control over how guest payments are handled. From automatic charging to payment retries and traveler self-service options, these features help streamline collections and reduce missed payments. You can turn each setting on or off from your trip’s payment settings screen.
To update your payment settings:
Log in to your Organizer account.
Go to Trip Management from your dashboard.
Click on the Payments tab.
Select Edit Settings on Payment Settings to adjust your preferences.
Use the toggles to turn each option ON or OFF.
Here’s what each setting does:
Auto-charge travelers on due date (ON by default): Automatically charges registered guests when payments are due.
Retry failed payment every 2 days (ON by default): If a payment fails, the system will retry automatically every 2 days.
Let travelers reschedule payments (OFF by default): Allows travelers to change their own payment due dates.
Allow travelers to update payment method (ON): Lets travelers update their card or payment details from their dashboard.
Note: Payment Settings is a premium feature included in the Launch Pack. If you’re not subscribed yet, these toggles will be locked. You can upgrade your account anytime at squadtrip.com/pricing
These settings apply only to new registrants going forward. If you need help deciding which options to enable, our support team is here for you.