Overview
Buy Now, Pay Later (BNPL) lets your travelers finance their trip through Klarna, Affirm, or Afterpay instead of paying the full amount upfront. Enabling BNPL can increase bookings by giving travelers flexible payment options. You get paid in full immediately -- the BNPL provider handles the financing risk.
Getting to BNPL Settings
Log in to your organizer dashboard
Open your trip and click "Payments" in the left sidebar (under Main Flow)
Expand the "Payments Options" section
You'll see toggle switches for Klarna, Affirm, and Afterpay
Enable BNPL Providers
Toggle on the providers you want to offer. Each toggle saves automatically with a confirmation message (e.g., "Klarna setting saved successfully").
Provider | Currencies Supported | How Travelers Pay |
Klarna | USD, GBP | 4 interest-free payments biweekly, or monthly financing |
Affirm | USD only ($50 minimum) | 4 interest-free payments, or 3-36 month plans |
Afterpay | USD, CAD, GBP, AUD, NZD | 4 equal payments over 6 weeks |
Requirements Before Enabling
Stripe must be connected -- BNPL is not available with Square
BNPL only appears at checkout when the traveler selects "Pay in Full" -- it does not work with SquadTrip installment plans
Availability depends on your Stripe account's capabilities -- some providers may need to be activated in your Stripe dashboard
The trip currency must match the provider's supported currencies
How It Works for Travelers
When BNPL is enabled and a traveler selects "Pay in Full" at checkout:
BNPL options appear as payment methods alongside credit card and Apple Pay
The traveler selects their preferred provider
A 4% convenience fee is displayed and added to their total
They're redirected to the provider to complete a quick application
If approved, the booking is confirmed immediately
The traveler repays the provider according to their installment schedule
Fee Structure
Who | What They Pay |
Traveler | Trip cost + 4% BNPL convenience fee |
Organizer | Standard 6% processing fee only (no additional BNPL fee) |
You receive 100% of your listed trip price. The 4% fee is charged to the traveler and clearly displayed before they confirm.
Disable BNPL
To turn off BNPL providers, go to Payments > Payments Options and toggle off the providers you want to disable. Changes save automatically. Travelers who already paid with BNPL continue their repayment plan with the provider -- disabling only affects future checkouts.
Important Notes
Enabling BNPL is free for organizers -- no cost to offer it
The 4% convenience fee is transparent -- travelers see it before confirming
BNPL and SquadTrip installment plans are mutually exclusive at checkout
Each BNPL provider has its own approval criteria and repayment terms
Consider mentioning BNPL availability in your trip description to attract more bookings
Troubleshooting
Problem | Solution |
BNPL toggles not showing | Verify you have a connected Stripe account. BNPL is not available with Square. |
Traveler says they don't see BNPL at checkout | Confirm the traveler selected "Pay in Full" (not installments). Also check that the trip currency matches the provider's supported currencies. |
Toggle saved but provider still not appearing to travelers | The provider may need to be activated in your Stripe dashboard. Check Stripe's settings for BNPL capabilities. |
Traveler's BNPL application was denied | Each provider has their own approval criteria. Suggest the traveler try a different provider or use a credit card. |
Frequently Asked Questions
Q: Does enabling BNPL cost me anything as an organizer? A: No. There is no cost to enable BNPL providers. The 4% convenience fee is charged entirely to the traveler. You continue to pay only the standard 6% processing fee on the trip price, same as any other payment method.
Q: Do I get paid immediately when a traveler uses BNPL? A: Yes. The BNPL provider pays the full trip amount to your Stripe account right away, just like a regular card payment. The traveler repays the BNPL provider over time -- you're not involved in that process.
Q: Can a traveler use BNPL with an installment plan? A: No. BNPL is only available when the traveler selects "Pay in Full" at checkout. This is because the BNPL provider handles the installment financing -- combining it with SquadTrip's installment plans would create conflicting payment schedules.
Q: Which BNPL provider should I enable for international trips? A: Klarna supports USD and GBP on SquadTrip, making it a good choice for GBP-priced international trips. Affirm supports USD only. Afterpay supports USD, CAD, GBP, AUD, and NZD. BNPL is not available for EUR trips.
Q: Is BNPL only available for U.S.-based travelers? A: No. BNPL availability is based on trip currency, not the traveler's location. Any traveler can use BNPL as long as the trip is priced in a supported currency (e.g., USD or GBP for Klarna). There are no country or residency restrictions on the SquadTrip side — the BNPL provider may have their own eligibility criteria during the approval step.
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